There are several components to Mackay Sugar’s induction process:

  1. The electronic induction includes an overview of Mackay Sugar and some key aspects of workplace safety.
  2. Our on-site General Induction conducted at Racecourse Mill will include some practical exercises and topics for discussion.
  3. Your Mackay Sugar contact person will escort you on a site walk-around in your work area.
  4. Other inductions required may include the OHS Construction Industry Induction, Refinery Hygiene Induction and Low Voltage Electrical Induction
  5. For on-line induction bookings, please contact:

    Smart HR
    72a Sydney Street
    MACKAY QLD 4740
    Phone (07) 4957 4960

    Or go to

General Site Induction Instructions

Notice:  Temporary change to Racecourse Mill access and parking (click for more information)​

  • Inductions occur every Wednesday morning at Racecourse Mill at 7.00am sharp.
  • Bookings for site inductions may ONLY be accepted if the inductee has completed the on-line induction.
  • For bookings email with details of the Inductee's name, contact number and preferred date of induction (Wednesdays only).
  • Inductees are to assemble in Racecourse reception prior to 7.00am to be escorted to the training room.
  • Clothing requirements are MANDATORY: i.e. long sleeved shirts, long pants and closed in shoes.
  • Inductees must have proof of completion of the On-line Induction in order to complete the site induction.
  • Inductees must complete a Site Familiarisation Checklist in conjunction with their Mackay Sugar contact person prior to commencing work on site.